Organizing international shipments from start to finish involves the oversight of various responsibilities. This can include anything from coordinating carriers, clearing customs, and ensuring final-mile delivery. Door to door freight forwarding can make handling each task much simpler. At USA Freight Forwarding, we’ve provided this service for countless customers. We’ll use this knowledge to show you how it works.
Key takeaways:
Let’s take a closer look at the intricacies of this crucial service.
Door to door freight forwarding is when a freight forwarder oversees the movement of international shipments from start to finish. They take on a variety of responsibilities when providing this service.
This includes:
While there are many pros to door to door shipping, there are also some drawbacks that you’ll need to consider. We’ll discuss these in the following section.
Here are the benefits that your business will enjoy when using door to door freight forwarding:
Now that we’ve gone over the pros, let’s take a look at the challenges that come with door to door freight forwarding.
Ultimately, it’s up to you to weigh the pros and cons of door to door shipping to determine if the service is right for your company.

Organizing a door to door shipment is no easy task. That’s why you’ll need to make sure that your forwarder has the capabilities to perform the service correctly. The graphic we’ve provided shows the skills and resources that your freight forwarder should have.

Many of these capabilities won’t be apparent with a quick glance. That’s why you’ll have to vet your forwarder carefully before you hire them to perform door to door shipping. Before reaching out to a freight forwarder, you should have some questions ready about each of the points we listed in the graphic.
An Incoterm® is an internationally recognized rule that defines the responsibilities of sellers and buyers in an international transaction. They’re regulated by the International Chamber of Commerce (ICC). Incoterms® can have a huge impact on how door to door freight forwarding is performed.
Freight forwarders performing door to door shipping have to take responsibility for cargo when it’s in the possession of their client. This will differ with each Incoterm®.
For example, under the Delivered Duty Paid (DDP) Incoterm®, sellers are responsible for the shipment until it’s dropped off at the final destination. This means freight forwarders working on for a seller that has agreed to DDP will be responsible for facilitating door to door shipping from the point of origin to the point of delivery
As another example, the Free Alongside Ship (FAS) Incoterm® gives responsibility for the cargo to the shipper until it reaches the port of loading. Therefore, a freight forwarder only needs to facilitate door to door shipping until cargo reaches the port where it would be loaded onto a vessel.
Door to door freight forwarding is beneficial for businesses shipping international freight. However, some companies may run into surprises when they don’t take certain factors into account.
This includes:
International shipping can be very unpredictable due to the various disruptions that can occur. This includes anything from weather events to conflicts occurring in other countries. While door to door shipping is a reliable service, global events can adversely affect lead times.
Freight forwarders can provide insurance on the cargo they handle, but it’s an added expense. Since door to door shipments are transferred between different logistics providers, there’s a higher chance of freight sustaining damage.
Shippers that choose not to obtain insurance coverage are left disappointed and surprised when they receive angry phone calls from customers complaining about damaged goods.
Restricted items are another factor often overlooked by shippers. Just because certain goods are legal in the US doesn’t mean they will be legal in another nation. Even if you hire a freight forwarder to perform door to door shipping, they can’t help you move items that are illegal in the destination country.
Incorrect or incomplete documentation can get you into trouble as well. Although documentation handling is a perk that comes with door to door shipping, there are certain forms you still have to fill out yourself. Not completing paperwork correctly can slow down the shipping process.
Here at USA Freight Forwarding, we have the skill and resources to facilitate successful international shipments on your behalf. Our team can provide both international air and ocean freight shipping. You can also meet with one of our freight forwarders during a consulting session to discuss the specifics of your shipment.
If you’re ready to get started, give our team a call at (866) 941-8081 or reach out to us on our contact page.